ZED – Zero Emission Deliveries

A ZED rider on a bike going through a residential street

ZED delivering in Waltham Forest

In 2016, Waltham Forest Council was successful in securing funding from the Mayor’s Air Quality Fund to set up a zero emission delivery scheme in the borough, using cargo bikes and electric vehicles.

Following a successful pilot ‘Christmas Courier’ which saw over 1,000 parcels delivered to local residents over the festive period in 2016, a full service was launched in September 2017 with our delivery partner Outspoken! Delivery.

Over the past 12 months the scheme has delivered over 8,000 packages for local businesses and council departments to residents and stores in Waltham Forest and beyond. The riders have travelled over 7,000km on their bikes, trikes and an electric van. 

Two men unloading boxes and crates from an electric van into a trike

Unloading items at the ZED depot


The use of a bike-based courier service allows businesses to receive deliveries quickly from across the borough. The local riders know the best routes to get around and are able

to cycle through modal filters and make drops on roads subject to loading or driving restrictions.

The service has a central depot in Leyton from where they can make last mile deliveries, reducing the need for vans and trucks to add congestion to local roads, helping to also reduce air pollution in the borough.

To find out how your business could benefit from free trial with ZED visit the links below:

How to get involved